The operators of these pages take the protection of your personal data very seriously. We therefore treat your personal data confidentially and in accordance with the provisions of the Federal Data Protection Act (BDSG) and the Information and Telecommunications Services Act (IuTDG) as well as this privacy policy.
As a rule, it is possible to use our website without providing personal data. By personal data, we mean information that can be used to determine your identity. This includes your name, address, or telephone number. If personal data is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent, e.g., by booking a seminar or subscribing to our newsletter.
We would like to point out that data transmission over the Internet (e.g., when communicating by email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.
As of November 26, 2025
Responsible
Metaplan – Gesellschaft für Organisation und Planung mbH
Stephanie Bredick
Goethestraße 16
25451 Quickborn
Authorized representatives: Dr. Kai Matthiesen, Jens Kapitzky
Email address: dpo@metaplan.com
Phone: 04106-617185
Data transfer during active interaction
Contact forms on the website
If you contact us via the contact form or via registration and download forms, your details from the forms, including the contact details you provide there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions.
We will not pass on this data without your consent.
Registrations
In our forms, we only ask you for data that we need for registration for an event or to provide download content. Your data will not be passed on to third parties. We also need your contact details so that we can contact you if we have any questions.
Captcha
To protect our forms, we use Friendly Captcha on our website, a service designed to prevent automated access. This ensures that the people who contact us are real people and not so-called bots.
Friendly Captcha collects technical data such as the anonymized IP address, request data, and the solution time of the captcha. The Captcha does not set any cookies and does not store any personal data of the users. Detailed information on data processing by the provider can be found at: https://friendlycaptcha.com/de/legal/privacy-end-users/
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in protection against misuse).
General
Server log files
The provider of the pages collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: IP address of the requesting device, date and time of the server request, browser type and browser version, operating system, referrer URL, host name of the accessing computer.
The processing is carried out to ensure a smooth connection, for system security and stability, and for administrative purposes (Art. 6 (1) (f) GDPR).
This data cannot be assigned to specific individuals. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.
SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
When SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Use of cookies
Explanation of cookies
We use cookies on our website. Cookies are text files that are stored by your browser on your hard drive. This data contains information about which websites you have visited and which advertisements you have seen.
However, cookies never enable the collection of personal data such as your name, address, email address, etc.
In the default setting, your browser accepts cookies and stores them, for example, in a directory called “Temporary Internet Files,” as they do not pose a security risk.
If you do not want Metaplan to use cookies, deactivate this function in your browser. For more information on deactivating cookies, please refer to your browser’s help dialog. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
Use of cookies and tracking technologies
We use cookies and similar technologies to make our website more user-friendly. You can adjust your cookie settings at any time in the cookie banner.
Necessary cookies
Necessary cookies are required for the basic functions of the Metaplan website and its proper display.
Necessary cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Statistics
We use various services to collect anonymized usage data.
Statistics cookies help us understand how visitors interact with our website. To do this, anonymous information is collected and evaluated, which we can use to improve the site.
Marketing
We work with various marketing providers to present our offerings to the widest possible audience interested in our services and to analyze the success of our campaigns.
Tracking
Google Analytics
We use the web analytics service Google Analytics from Google Ireland Limited, Gordon House, Barrow Street 4, Dublin.
Google Analytics uses cookies to enable analysis of website usage. The information collected is usually transferred to Google servers in the US and stored there.
Google uses this stored information to evaluate your website usage, to compile reports on website activity for website operators, and to provide other services related to website and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google.
Further information on this can be found at: https://policies.google.com/privacy?hl=de
Legal basis: Art. 6 (1) (a) GDPR (consent).
Data transfer to the USA: in accordance with Art. 46 GDPR via standard contractual clauses.
You can revoke your consent at any time via the cookie banner.
IP anonymization
We have activated the “IP anonymization” function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. This excludes any direct personal reference.
Marketing services
CRM system
We use Microsoft Dynamics 365 for CRM processes, managing our customer data, processing contact requests, seminar registrations, event registrations, and download registrations via corresponding forms.
The data processed primarily includes:
- Contact details: title, last name, first name, email address, phone number
- Professional data: Company, position
- Billing data: Address, VAT number
- Contents of your message/request
- Data relating to seminar or event registrations
Purposes: Depending on the type of event (free or paid) and whether an event is restricted to a specific group of participants, the necessary data is requested in the respective forms. We need this data to process your registration, manage customer relationships, organize and run events, and provide downloadable content.
Legal basis: Art. 6 (1) (b) GDPR (contract/initiation), Art. 6 (1) (f) GDPR (legitimate interest).
Microsoft Dynamics is operated by Microsoft Ireland. Transfer to third countries (e.g., the US) is based on standard contractual clauses in accordance with Art. 46 GDPR.
Embedded YouTube videos
We embed videos from the YouTube platform (Google Ireland Limited). This is done in extended data protection mode.
When a video is played, data may be transferred to YouTube/Google, e.g.:
- IP address
- Device information
- Usage data (e.g., playback history)
Legal basis: Art. 6 (1) (a) GDPR (consent via cookie banner).
LinkedIn share button
Our website uses a share button from LinkedIn in some places. A connection to LinkedIn is only established when you actively click on the button.
Legal basis: Art. 6 (1) (a) GDPR (consent).
LinkedIn may process user data in the USA on the basis of standard contractual clauses.
Other regulations and information
Storage and deletion
Personal data will be deleted as soon as the purpose no longer applies or you revoke your consent, provided that there are no legal retention obligations to the contrary.
Your rights as a data subject
You have the following rights:
- Information (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Objection (Art. 21 GDPR)
- Withdrawal of consent (Art. 7(3) GDPR)
- Complaint to a supervisory authority (Art. 77 GDPR)
Data security
We use technical and organizational measures to protect your data against loss, manipulation, or unauthorized access.
Updates and changes to this privacy policy
We reserve the right to update this privacy policy as necessary. The current version is available on our website at any time.